Delivery & Returns

COVID-19 Update

COVID restrictions mean that all delivery companies are experiencing exceptionally high volumes this year. As a result delivery expectations will be delayed. We  appreciate your understanding and patience as we try to respond to each enquiry as soon as we can.

Royal Mail  from (22nd December) has temporarily suspended all mail services to Europe, until further notice

 

All cookie cutters are made on demand and are dispatched within 1-3 days of order confirmation. 

UK Delivery 

Delivery to UK is FREE. We deliver to all UK mainland address, Isle of Man, Isle of Wight, Northern Ireland and Republic of Ireland, Scottish Highlands and Islands via Royal Mail 2nd Class.

 2- 3 working days

Europe Delivery

Delivery to a selection of European countries are £10. This is the International Tracked & Signed service via Royal Mail 

 3-7 working days

US Delivery & Rest of the World

Delivery to the United States of America is £10. This is the International Tracked & Signed service via Royal Mail 

5-10 working days

Returns

HOW DO I RETURN?

Please us the Contact Us page or message us directly on mrbakecookiecutters@gmail.com  within 14 days so we can resolve the issue. 

Any returns must be in original condition and you are responsible for the charges of return shipping.